![]() ![]() Under this procedure, on 17 March 2015, pursuant to the terms and for the purposes of Article 35(1) of the LdC, the AdC:Ī) informed the National Communications Authority (ANACOM) of VASP's complaint and of the decision to open an inquiry andī) requested the opinion of ANACOM on the facts of the case that constitute the subject of the proceedings.ĪNACOM sent the AdC its report by letter dated 29 April 2015, which was supplemented by a letter dated 28 August 2015.īy letter dated, the AdC notified ANACOM of the draft final decision adopted, and asked for the latter’s opinion, pursuant to and for the purposes of Article 35(2) of the LdC, within 10 business days.īy letter dated 12 June 2018, ANACOM asked for an extension of the deadline for replying, which was approved by the AdC and notified by letter dated 14 June 2018 On 13 February 2015, AdC decided to open an inquiry, pursuant to Article 8(1) and Article 17 of Law 19/2012 of 8 May, subject to subsequent amendment (Competition Law, hereinafter "LdC"), to check for the existence of practices prohibited by Article 11 of the LdC and by Article 102 of the Treaty on the Functioning of the European Union. Briefly, according to the complaint, in July 2012 VASP requested access to the CTT postal network, the latter having refused to grant such access. (hereinafter, "CTT") to its postal distribution network. (hereinafter, "VASP") submitted a complaint to the Competition Authority (hereinafter, "AdC") for alleged refusal of access by CTT - Correios de Portugal, SA. In November 2014, VASP Premium - Entrega Personalizada de Publicações, Lda. We advise you to read the General Sales Conditions and the Exchanges and Returns Policy. ![]() Check all sides of the packages and record the facts detected on the carrier guide ĬONTACT US IMMEDIATELY TO: no reservations are made about the external condition, the claim will automatically be null and void, as this demonstrates that the package was without external signs of damage.If there is any damage to the volume (DAMAGED/CRUNCHED/PUNCHED, ETC).WHEN RECEIVING THE ORDER, ALWAYS CHECK THE DELIVERY ACT: In the event that an order is not delivered for a reason not attributable to A DE AMOR, any additional cost with a new attempt is the responsibility of the customer. If delivery is not possible, a notice will be left for the order to be collected at a CTT post or a new attempt will be made the next day. It is very important that someone is present at the address indicated to receive the order, which is normally sent within 24-48 working hours (except for out of stock) after confirmation of payment. In campaigns offering Postage, the shipping method is determined by A DE AMOR, and it can be sent by Correio Azul, without tracking option. The customer will receive the order tracking code after picking up our facilities. ![]() When payment is confirmed before 12 noon, shipment can take place on the same day and delivery within 24/48 working hours (except for out of stock) in mainland Portugal. ![]() We also provide the Blue Mail for mainland Portugal, without tracking option.ĪA DE AMOR is not responsible for lost shipments in the National Blue Mail.įor shipments to other countries, the International Blue Mail is used, with tracking included. At the moment it is possible to send orders through the online store to the following areas:Īt the present date, deliveries are made by FOZPOST and CTT Expresso to mainland Portugal and the islands of Madeira and the Azores. ![]()
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